Privacy Policy

Your privacy is fundamental to everything we do. This policy explains how we collect, use, protect, and respect your personal information when you use our AI education services.

Last updated: July 18, 2025 • Effective: July 18, 2025

Our Commitment to Data Protection

AI Campus is committed to protecting your privacy and ensuring the security of your personal information. We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and follow international best practices for data protection. We believe that privacy is a fundamental right, and we design our services with privacy in mind from the ground up.

Secure by Design

Privacy protection built into every system

Canadian Compliance

Full PIPEDA compliance and local data storage

Transparent Practices

Clear information about all data use

What Personal Data We Collect

Information You Provide Directly

We collect information that you voluntarily provide when you interact with our services, including when you register for courses, contact us, or participate in our programs.

Registration Information

  • • Full name and preferred name
  • • Contact information (email, phone)
  • • Educational background and experience
  • • Professional background and goals
  • • Payment information (processed securely)

Learning Data

  • • Course preferences and selections
  • • Learning progress and assessments
  • • Project submissions and portfolios
  • • Feedback and course evaluations
  • • Communication with instructors

Information Collected Automatically

We automatically collect certain information when you visit our website or use our services to improve functionality and user experience.

Technical Information

  • • IP address and general location
  • • Browser type and version
  • • Device information and screen resolution
  • • Operating system details
  • • Referring website information

Usage Analytics

  • • Pages visited and time spent
  • • Navigation patterns and interactions
  • • Feature usage and preferences
  • • Session duration and frequency
  • • Error logs and performance data

Information from Third Parties

In limited circumstances, we may receive information about you from trusted third parties to enhance our services or verify your identity.

  • • Professional verification from educational institutions
  • • Employment verification from corporate partners
  • • Social media profile information (only with consent)
  • • Industry certifications and credentials
  • • Referral information from existing students

How We Use Your Personal Data

Educational Services Delivery

We use your data primarily to provide high-quality AI education services tailored to your learning needs and goals.

  • • Customize learning paths based on your background and goals
  • • Track progress and provide personalized feedback
  • • Connect you with appropriate instructors and mentors
  • • Issue certificates and maintain academic records
  • • Facilitate peer collaboration and networking opportunities

Communication and Support

We communicate with you to enhance your learning experience and provide necessary support throughout your educational journey.

  • • Send course updates, schedules, and important announcements
  • • Provide technical support and answer questions
  • • Share relevant educational content and resources
  • • Notify you about new programs and opportunities
  • • Gather feedback to improve our services

Service Improvement and Analytics

We analyze usage patterns and feedback to continuously improve our educational programs and platform functionality.

  • • Analyze learning outcomes and course effectiveness
  • • Optimize website performance and user experience
  • • Develop new courses based on industry demands
  • • Research educational methodologies and AI applications
  • • Ensure platform security and prevent fraud

Legal Compliance and Business Operations

We process data as required for legitimate business operations and to comply with applicable laws and regulations.

  • • Process payments and maintain financial records
  • • Comply with Canadian educational and privacy regulations
  • • Maintain business records and operational analytics
  • • Protect against fraud and security threats
  • • Respond to legal requests and regulatory inquiries

How We Protect Your Data

Technical Safeguards

Encryption and Security

All data is encrypted in transit and at rest using industry-standard AES-256 encryption. We use secure HTTPS protocols for all web communications.

Access Controls

Strict access controls ensure only authorized personnel can access personal data, with multi-factor authentication and role-based permissions.

Secure Infrastructure

Our systems are hosted on Canadian servers with enterprise-grade security, regular updates, and continuous monitoring for threats.

Operational Safeguards

Staff Training

All employees receive comprehensive privacy training and sign confidentiality agreements. Access is limited to job-relevant data only.

Data Minimization

We collect only the minimum data necessary for our services and automatically delete data when it's no longer needed.

Incident Response

We have comprehensive incident response procedures and will notify affected individuals within 72 hours of any data breach.

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes.

  • Active student records: Maintained during enrollment and for 7 years after graduation for certification purposes
  • Communication records: Retained for 3 years for customer service and legal compliance
  • Financial records: Kept for 7 years as required by Canadian tax and business regulations
  • Analytics data: Anonymized and aggregated after 2 years, with no personal identifiers
  • Marketing data: Deleted immediately upon unsubscribe or withdrawal of consent

Your Privacy Rights

Right to Access

You can request a copy of all personal data we hold about you, including how it's being used and who it's shared with.

Right to Rectification

You can request correction of inaccurate personal data and completion of incomplete information we hold about you.

Right to Erasure

You can request deletion of your personal data, subject to legal and legitimate business requirements.

Right to Data Portability

You can receive your personal data in a structured, machine-readable format for transfer to another service provider.

Right to Object

You can object to processing of your personal data for marketing purposes or other legitimate interests at any time.

Right to Restrict Processing

You can request limitation of processing while we verify disputed information or process your objection.

How to Exercise Your Rights

To exercise any of these rights, simply contact us through our main website contact form. We will respond to your request within 30 days and may require identity verification to protect your privacy. These services are provided free of charge, except in cases of excessive or unfounded requests.

If you're not satisfied with our response, you have the right to lodge a complaint with the Privacy Commissioner of Canada or your provincial privacy commissioner.

Questions About Your Privacy?

If you have questions about this privacy policy or how we handle your personal data, we're here to help. Our privacy team is committed to addressing your concerns promptly and transparently.

Contact Our Privacy Team